IT Support Technician


Qatar Full Time Ref No -10058

Responsibilities

  • Install and configure computer hardware operating systems, printers, and applications.
  • Upgrade operating system and application.
  • Monitor and maintain computer systems and networks.
  • Responding in a timely manner to service issues and requests.
  • Help users through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Troubleshoot system and network problems and diagnosing and solving hardware/software faults.
  • Repairing and replacing parts as required.
  • Setting up accounts and configuring outlook for new users.
  • Run security scans regularly on end user devices.
  • Maintain inventory technology items, printer toners and consumables.
  • Follow and close assigned incidents on ticketing system.

Skills

  • OSI and TCP/IP models, IP addressing, WINS, VPN, IPv4
  • Experience based on systems and or LAN administration, Installation & Configuration
  • Very good knowledge in IT Network & Security Systems (Network, Firewall, UPS)
  • PC hardware troubleshooting and maintenance.
  • Windows Server
  • Professional in Microsoft services: domain, DNS, DHCP and Hyper-V
  • SQL Server
  • SYMC Backup, SEMP
  • Manage Exchange
  • Installation & troubleshooting of Win10, Win11 Operating system
  • Installation, configuration & troubleshooting of personal and network printers and other peripherals
  • Apple Technology Background is an advantage.

Education

  • IT, Computer Science, Computer Engineering, or related field

Certification

  • MCITP or MCSE
  • CCNA


Share your CVs to info@regencytechno.com